By the Sea Swimwear cares about you and exceptional customer service. Ensuring your satisfaction, By the Sea Swimwear gladly accepts returns on both domestic and international orders. By the Sea Swimwear accepts returns for STORE CREDIT ONLY. Please email info@bytheseaswimwear for further questions and inquiries.
ACCEPTABLE REASONS FOR RETURN:
- Merchandise did not fit properly
- Merchandise received was incorrect style, color, or size
- Manufacturer's error
- Merchandise must be unworn, unwashed, undamaged, and in original condition
- Merchandise must be stain free
- All tags and hangtags must be still attached and in original condition
- All protective hygienic strips must not be removed and in original condition
- Merchandise must have been purchased at full price - NO RETURNS ON SALE ITEMS OR MERCHANDISE PURCHASED WITH A PROMOTION CODE
- Return packages must be postmarked within 14 days of your original delivery date
Returns that do not meet these requirements will be returned to the sender - By the Sea Swimwear reserves the right to inspect returned merchandise and confirm whether or not these requirements are met.
Returned merchandise must be sent to By the Sea Swimwear with original receipt in original condition.
By the Sea Swimwear strongly recommends sender obtains delivery confirmation or other form of tracking exchange. By the Sea Swimwear is not responsible for lost or misdirected exchanges.
By the Sea Swimwear is not responsible for and does not reimburse shipping and handling fees for returns.
By the Sea Swimwear provides sender with store credit for returned merchandise that has met the (above) returned requirements. Store credit will be given for the purchased amount of returned merchandise, not including original shipping and handling fees. Store credit can be applied towards future purchases or exchanges at check out.
**NO REFUNDS. STORE CREDIT ONLY FOR RETURNED MERCHANDISE.
STEPS TO RETURN MERCHANDISE:
1. Make sure above Acceptable Reasons for Return and Return Requirements are met.
2. Safely package merchandise with original receipt and ship to:
By the Sea Swimwear
801 Cornish Drive
San Diego, CA 92107
3. Once the returned merchandise safely arrives at By the Sea Swimwear, it will be inspected to confirm it meets the Acceptable Reasons for Return and Return Requirements. Please allow 3-5 business days for your return to be processed and for store credit to be applied to your account.
4. Enjoy shopping with your By the Sea Swimwear store credit!
Note: By the Sea Swimwear recommends obtaining delivery confirmation or other form of tracking exchange. By the Sea Swimwear is not responsible for lost or misdirected returned merchandise or returned merchandise's shipping fees. Merchandise that does not meet Acceptable Reasons for Return and Return Requirements will be returned to sender.